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Bijoy Y.

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Service Manager - SAP CRM/C4/SSF Project at Bosch Global Software Technologies
📍 Bengaluru, Karnataka, India

Bijoy is a Service Manager at Bosch with 19 years of experience leading global SAP CRM and HCM system rollouts. A graduate of the Indian Institute of Management, Lucknow, he is described by colleagues as detailed, honest, and a smart worker. He has a proven track record of managing diverse, international teams.

He appears to be driven by continuous improvement and learning, with certifications in ITIL and SAFe Agile methodologies. He follows developments at major consulting firms like Accenture and Deloitte, showing a keen interest in the broader technology and business landscape.

Unique fact: He has delivered large-scale technology programs across more than eight countries, spanning North America, Europe, and Asia.

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Experience
19 Years
Current Role
Service Manager - SAP CRM/C4/SSF Project
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Bijoy cares about

Global SAP Projects
He has extensive, hands-on experience leading SAP CRM and HCM rollouts across China, Japan, the US, Canada, Mexico, and several European countries.
IT Service Management
As a Service Manager and ITIL-certified professional, he focuses on ensuring smooth operations and consistently meeting KPIs for services handling thousands of monthly requests.
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Career

Work history

7-2021
Service Manager - SAP CRM/C4/SSF Project
Bosch Global Software Technologies
10-2018 - 6-2021
Service Owner
Bosch Global Software Technologies
3-2015 - 9-2018
Project Manager
Bosch Global Software Technologies
2-2014 - 2-2015
Project Manager - Shared Services Framework
Bosch Global Software Technologies
5-2012 - 1-2014
Senior Consultant - Shared Services Framework
Bosch Global Software Technologies
In the press

Media appearances

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Education
4-2022 - 3-2023
EPDS
Indian Institute of Management, Lucknow
2004 - 2006
MBA
Christ University, Bangalore
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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