Bijoy Y.

Inquirer
DISC Type : cd

Service Manager - SAP CRM/C4/SSF Project at Bosch Global Software Technologies

Bengaluru, Karnataka, India

Overview

Bijoy is a Service Manager at Bosch with 19 years of experience leading global SAP CRM and HCM system rollouts. A graduate of the Indian Institute of Management, Lucknow, he is described by colleagues as detailed, honest, and a smart worker. He has a proven track record of managing diverse, international teams.

He appears to be driven by continuous improvement and learning, with certifications in ITIL and SAFe Agile methodologies. He follows developments at major consulting firms like Accenture and Deloitte, showing a keen interest in the broader technology and business landscape.

Unique fact: He has delivered large-scale technology programs across more than eight countries, spanning North America, Europe, and Asia.

Personality Overview

Judgemental

Upfront

Demanding

They can be nudged to make faster decisions by offering what they value.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Global SAP Projects
He has extensive, hands-on experience leading SAP CRM and HCM rollouts across China, Japan, the US, Canada, Mexico, and several European countries.
IT Service Management
As a Service Manager and ITIL-certified professional, he focuses on ensuring smooth operations and consistently meeting KPIs for services handling thousands of monthly requests.
Agile Frameworks
He is a Certified SAFe® Agilist, indicating a professional interest in applying agile methodologies to enhance project delivery and team management in enterprise environments.

Media Appearances

Bijoy has no verified media appearances

Work History

7-2021
Service Manager - SAP CRM/C4/SSF Project at Bosch Global Software Technologies
10-2018 - 6-2021
Service Owner at Bosch Global Software Technologies
3-2015 - 9-2018
Project Manager at Bosch Global Software Technologies
2-2014 - 2-2015
Project Manager - Shared Services Framework at Bosch Global Software Technologies
5-2012 - 1-2014
Senior Consultant - Shared Services Framework at Bosch Global Software Technologies

Education

4-2022 - 3-2023
EPDS from Indian Institute of Management, Lucknow
2004 - 2006
MBA from Christ University, Bangalore

More Information

Social Presence :

Prographics :

Exp : 19 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Service Manager - SAP CRM/C4/SSF Project at Bosch Global Software Technologies
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Insights For Selling To Bijoy

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product

DONT's

  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bijoy is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Bijoy

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Bijoy move?

  • Their decision making speed is somewhere in the middle.
  • Can Bijoy take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Bijoy

Personality Compatibility


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