Billy Bennett

Evaluator
DISC Type : Sdc

Head of Billing and Accounts at npower Business Solutions

Worcester, England, United Kingdom

Overview

Billy Bennett is the Head of Billing and Accounts at npower Business Solutions, part of E. ON, with 25 years of experience in the utility industry. He is a leader in Robotic Process Automation (RPA) and has a track record of delivering major business improvements.

He has specific experience creating and developing RPA capabilities from the ground up within a large organization, demonstrating a pioneering spirit in operational efficiency.

Personality Overview

Fast But Analytical

Hard To Convince

Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Robotic Process Automation
He has key experience creating and developing RPA capabilities within a large organization, showcasing his leadership in automation and efficiency.
Business Transformation
As an experienced transformational change manager, he focuses on delivering major business improvements and efficiencies through continuous improvement projects.
Utility Billing
His career is centered on utility operations, currently as Head of Billing and Accounts, with deep expertise in billing, collections, and CRM systems.

Media Appearances

Billy has no verified media appearances

Work History

1-2019
Head of Billing and Accounts at npower Business Solutions
7-2017 - 8-2021
Product Owner - Billing, Collections, Finance and Tax at RWE NPOWER
7-2014 - 7-2017
Head of Billing, Industry Data & RPA at npower
6-2011 - 6-2015
Operational Agility & Development Manager - I&C Service at npower
8-2009 - 6-2011
Collections Manager at npower

Education

2000 - 2003
HNC from Northumbria University
2010 - 2013
City and Guilds Levels 2 and 3 from Dudley College, West Midlands

More Information

Social Presence :

Prographics :

Exp : 16 Location : Worcester, England, United Kingdom Job Level : Mid-senior Designation : Head of Billing and Accounts at npower Business Solutions
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Insights For Selling To Billy

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Billy is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Billy

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Billy move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Billy take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Billy

Personality Compatibility


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