Bob Dale

Energizer
DISC Type : I

Chief Customer Officer at Everon

Palm Beach Gardens, Florida, United States

Overview

Bob Dale is the Chief Customer Officer at Everon, with a deep background in sales leadership from his time as SVP at Protection One and ADT Security Services. He holds a Bachelor of Science from the University of Louisville and has extensive experience managing large-scale national accounts.

He has a clear affinity for his alma mater, the University of Louisville, indicating a strong connection to the institution beyond just his education. This suggests an interest in the universitys community and ongoing activities.

While at ADT, he managed a sales portfolio estimated at $1. 4 billion annually, spanning commercial, residential, and national accounts.

Personality Overview

Big Picture Person

Informal

Enthusiastic

They are always positive and upbeat, so take their promises with a pinch of salt.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

National Account Sales
He has a long career history of managing and leading national account sales teams, including specialized verticals like retail, banking, and government at ADT.
Customer-Centric Operations
His current title of Chief Customer Officer indicates his professional focus is on improving the end-to-end customer journey and overall satisfaction.
Security Industry
Has spent a significant portion of his career in the security services industry with leadership roles at major companies like ADT and Protection One.

Media Appearances

Everon Announces Bobby Dale as Chief Customer Officer. Featured in Everon Solutions (Press Release)

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Everon Announces Bobby Dale as Chief Customer Officer. Featured in Security Sales

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Work History

1-2025
Chief Customer Officer at Everon
5-2010
SVP Sales at Protection One
2-2005 - 5-2010
Group VP of national Account Sales at ADT Fire & Security
4-1983 - 5-2010
SVP of Commercial and Residential Sales at ADT Security Services
4-1983 - 4-2005
VP National Account Sales at ADT Security Services

Education

1977 - 1982
BS from University of Louisville
1972 - 1975
Education details unavailable from Eastern High School

More Information

Social Presence :

Prographics :

Exp : 42 Location : Palm Beach Gardens, Florida, United States Job Level : Leadership Designation : Chief Customer Officer at Everon
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Insights For Selling To Bob

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bob is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Bob

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Bob move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Bob take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Bob

Personality Compatibility


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