Bradley W.

Trailblazer
DISC Type : ID

Information Technology Service Delivery Manager at Husco

Pewaukee, Wisconsin, United States

Overview

Bradley is an IT Service Delivery Manager at Husco, specializing in global ITSM, governance, and cybersecurity. After a successful career in other fields, he pivoted to technology at age 38, earning honors at Waukesha County Technical College. Colleagues describe him as a dependable, smart, and visionary leader skilled at turning complex problems into repeatable processes.

Outside of work, Bradley is passionate about community theatre and has performed in musicals like "Mamma Mia!". His journey into IT was sparked by a cybersecurity competition, and he has a diverse background with previous degrees in Philosophy and Journalism. He is also a proud Star Wars fan, celebrating with his team at work.

He made a significant career change at 38, transitioning from paralegal and journalism roles into information technology.

Personality Overview

Values Relationships

Persuasive

Assertive

They are more likely to accept new and exciting technologies.  They prefer to ensure that they are in control of the situation. They are not against taking risks and can make tough decisions when required.


Topics They Care About

IT Service Management
He is ITIL certified and responsible for end-to-end IT service delivery, focusing on optimizing incident and request workflows in a global manufacturing environment.
Cybersecurity Operations
His passion for IT was confirmed through a cybersecurity competition, and he has experience leading security awareness programs and chairing a Security Risk Council.
Career Development
He successfully transitioned into a technical career at age 38 from a background in journalism and paralegal services, demonstrating a commitment to lifelong learning.

Media Appearances

Bradley has no verified media appearances

Work History

3-2024
Information Technology Service Delivery Manager at Husco
5-2023
Information Security Governance & Awareness (SETA) at Husco
1-2023 - 3-2024
IT Client Services Specialist at Husco
10-2021 - 1-2023
Administrative Assistant at Giles Engineering Associates, Inc
3-2017 - 7-2023
Paralegal at My Two Point Oh!

Education

1-2022 - 5-2024
Associate of Applied Science from Waukesha County Technical College

More Information

Social Presence :

Prographics :

Exp : 24 Location : Pewaukee, Wisconsin, United States Job Level : Middle Designation : Information Technology Service Delivery Manager at Husco
URL has been copied!

Insights For Selling To Bradley

During A Call Or A Meeting

DO's

  • Display high self-confidence and expect them to have a strong personality.
  • Give them control of the sales process
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bradley is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Bradley

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Bradley move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Bradley take some risk or not?

  • If necessary, they will be ready to take risks.

You And Bradley

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.