Brendan Ledger
Initiator · DISC type DiBrendan Ledger is a customer experience leader with over 15 years in high-growth B2B SaaS. As Senior Director at 7shifts, he leads the post-conversion journey, focusing on onboarding, support, and retention. He is a graduate of Technological University Dublin and holds a certification in Business Analytics.
Colleagues and direct reports describe him as generous, bright, and intuitive. He is passionate about building and mentoring teams, celebrating their growth and success publicly. He is focused on creating a customer-centric organization culture.
Unique fact: Early in his management career, Brendan was promoted from a customer service representative to a Support Manager within just six months.
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They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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