Brendan Ledger is a customer experience leader with over 15 years in high-growth B2B SaaS. As Senior Director at 7shifts, he leads the post-conversion journey, focusing on onboarding, support, and retention. He is a graduate of Technological University Dublin and holds a certification in Business Analytics.
Colleagues and direct reports describe him as generous, bright, and intuitive. He is passionate about building and mentoring teams, celebrating their growth and success publicly. He is focused on creating a customer-centric organization culture.
Unique fact: Early in his management career, Brendan was promoted from a customer service representative to a Support Manager within just six months.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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