Brian Douglas in

Brian Douglas

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Director | AI and Customer Zero Adoption at Adobe
📍 Boston, Massachusetts, United States

Brian is a Director at Adobe, spearheading the "AI and Customer Zero Adoption" initiative. His expertise lies in driving internal adoption of AI tools to realize business value, supported by his extensive background at EY and a Bachelor of Science from Vanderbilt University.

His role is uniquely focused on ensuring Adobes own teams are the first and best users of its AI technology, shaping the future of work within the company.

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Experience
13 Years
Current Role
Director | AI and Customer Zero Adoption
Job Level
Mid-senior
Location
Boston, Massachusetts, United States
Personality Overview

How Brian shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Brian cares about

Internal AI Adoption
His role as "Customer Zero" lead is centered on implementing Adobe's own AI tools internally to demonstrate value and guide product development.
AI Value Realization
He focuses on real, tangible examples of how teams can drive business value using AI tools, a recurring theme in his communications.
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Career

Work history

2-2025
Director | AI and Customer Zero Adoption
Adobe
8-2024 - 2-2025
Senior Manager
EY
8-2020 - 8-2024
Engagement Manager
EY
8-2018 - 8-2020
Senior Consultant
EY
7-2016 - 8-2018
Staff Consultant
EY
In the press

Media appearances

How Adobe became its own toughest AI customer. Featured in The Drum
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Adobe's Marketing Team Serves as 'Customer Zero' to Co‑Create Products with Engineering. Featured in RiffOn
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Education
Bachelor of Science (B.S.)
Vanderbilt University
High School Diploma
University School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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