Brian Valente in

Brian Valente

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Customer Success Manager at VisioLab
📍 Boston, Massachusetts, United States

Brian is a Customer Success Manager at VisioLab with a background in managing high-value client relationships and delivering third-party risk management solutions. He has experience overseeing accounts worth over $5M annually and holds Bachelors degrees from Quinnipiac University and the University of South Carolina.

At a previous role, Brian successfully increased client security posture grades by an average of 80 points.

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Experience
7 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Boston, Massachusetts, United States
Personality Overview

How Brian shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Brian cares about

Key Account Management
He has extensive experience managing key accounts, with some exceeding $5M annually, and platinum accounts with business over $50K monthly.
Customer Success Strategy
His career progression focuses on customer success roles, championing the Voice of the Customer by synthesizing and communicating feedback to internal teams.
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Career

Work history

11-2025
Customer Success Manager
VisioLab
2-2023 - 3-2025
Senior Consultant (Professional Services)
BitSight
10-2021 - 2-2023
Associate Consultant (Professional Services)
BitSight
12-2017 - 10-2021
Senior Customer Success Manager
Granite Telecommunications
5-2016 - 7-2016
Sales Representative Intern
Southwestern Advantage
In the press

Media appearances

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Education
2013 - 2017
Bachelor's degree
University of South Carolina
8-2012 - 5-2013
Bachelor's degree
Quinnipiac University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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