Britton Young

Wildcard
DISC Type : cis

Senior Customer Success Manager at LASSO

Charleston, South Carolina, United States

Overview

Britton has no verified overview

Personality Overview

Friendly But Slow

Requires Proof

Curious But Skeptical

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Britton has no verified topics they care about

Media Appearances

Britton has no verified media appearances

Work History

5-2025
Senior Customer Success Manager at LASSO
3-2022 - 5-2025
Enterprise Customer Success Manager at LASSO
3-2020 - 3-2022
Manager, Customer Success Management at Benefitfocus
7-2019 - 1-2020
Project Manager at Blue Acorn iCi
2-2017 - 6-2019
Customer Success Manager at Benefitfocus

Education

BS from University of South Carolina

More Information

Social Presence :

Prographics :

Exp : 12 Location : Charleston, South Carolina, United States Job Level : Middle Designation : Senior Customer Success Manager at LASSO
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Insights For Selling To Britton

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Share testimonials from known people and give multiple examples of product value
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Britton is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Britton

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Britton move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Britton take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Britton

Personality Compatibility


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