Caitlin Conn Picco in

Caitlin Conn Picco

Enthusiast · DISC type i
Head of Global Customer Strategy & Operations at Notion
📍 New York City Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
11 Years
Current Role
Head of Global Customer Strategy & Operations
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Caitlin shows up

Optimistic
Amiable & Agreeable
Consensus Focused

They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Caitlin cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2025
Head of Global Customer Strategy & Operations
Notion
1-2024 - 2-2025
Head of Strategy & Operations - Global Customer Success & Customer Experience
Notion
1-2022 - 6-2023
Head of Global Customer Strategy & Operations (Sr. Director)
Amplitude
1-2020 - 1-2022
Director, Revenue Strategy & Operations — Data, AI & Automation
HubSpot
9-2018 - 1-2020
Senior Manager, Global Support Strategy & Operations
HubSpot
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
B.A.
Brown University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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