Caitlin Forni in

Caitlin Forni

Trailblazer · DISC type ID
Director, Customer Lifecycle Marketing at Constant Contact
📍 United States

Caitlin is a metric-driven marketing leader at Constant Contact with over 8 years of experience crafting end-to-end campaigns that drive business results. She holds a degree from Johnson & Wales University and is described by colleagues as detail-oriented, passionate, and highly focused.

Outside of work, she is a social extrovert, a mom to her son Cash, and a wife to her husband, Anthony. She has a strong passion for fashion, which she considers a key part of her self-expression and a productivity booster.

Unique fact: She successfully paid off $123, 000 in student and car loans by focusing on career advancement rather than cutting back on her passions.

Read the full overview →
Experience
15 Years
Current Role
Director, Customer Lifecycle Marketing
Job Level
Mid-senior
Location
United States
Personality Overview

How Caitlin shows up

Assertive
Friendly But Fast
Persuasive

They are not against taking risks and can make tough decisions when required.
 A combination of speed and relationship gets the best response from them. They prefer to ensure that they are in control of the situation.

Priorities

Topics Caitlin cares about

Small Business Support
She is a passionate advocate for small businesses, inspired by her father's company that has been in business for 50 years and aligning with Constant Contact's mission.
Customer Journey Strategy
Her entire career at Constant Contact has focused on crafting strategies for acquisition, loyalty, and retention, managing the end-to-end customer experience.
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Career

Work history

5-2025
Director, Customer Lifecycle Marketing
Constant Contact
2-2022 - 5-2025
Senior Manager, Customer Lifecycle Marketing
Constant Contact
10-2019 - 2-2022
Manager, Customer Lifecycle Marketing
Constant Contact
10-2017 - 10-2019
Marketing Project Manager & EA
Endurance International Group
8-2014 - 9-2017
Executive Assistant
Constant Contact
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2009
Bachelors
Johnson & Wales University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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