Caitlin Harren

Examiner
DISC Type : cs

Director, Sustainability Solutions, Net Zero Carbon Products & Social Responsibility at Amazon

Seattle, Washington, United States

Overview

Caitlin Harren leads Amazons sustainability and social responsibility initiatives, focusing on creating net-zero carbon products and ensuring ethical treatment of workers in the supply chain. Educated at the University of Michigans Erb Institute, her peers describe her as having a "never give up" attitude and phenomenal ability to deliver results.

Inspired by her father, a labor movement attorney, Caitlin is committed to making a positive impact. She is a queer professional and a reunification-first foster and adoptive parent, dedicated to advocating for those historically excluded from positions of influence. She is married to Katie Lewis.

Unique fact: Caitlin launched a worldwide packaging optimization program at Amazon which has eliminated over one million tons of outbound packaging waste.

Personality Overview

Process Oriented

Status Quo Seeker

Tough To Convince

Being observant comes to them naturally.  They are thorough and always follow a systematic approach. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Product Sustainability
Leads Amazon's product sustainability and net-zero carbon teams, and previously launched a program that eliminated over 1 million tons of packaging waste.
Social Responsibility
Heads Amazon's global Social Responsibility team, ensuring workers throughout the value chain are treated with dignity, respect, and fairness.
Gender Equity
Her team works to ensure suppliers provide safe, positive work environments for women, and she champions Amazon's support for the UN Women's Empowerment Principles.

Media Appearances

Caitlin has no verified media appearances

Work History

5-2021
Director, Sustainability Solutions, Net Zero Carbon Products & Social Responsibility at Amazon
12-2018 - 5-2021
Director, WW Product Assurance at Amazon
4-2015 - 11-2018
Sr. Manager - Sustainable Operations at Amazon
9-2010 - 5-2013
MS/MBA Candidate, University of Michigan - Erb Institute for Global Sustainable Enterprise at University of Michigan
5-2012 - 8-2012
MBA Sustainability Leadership Intern - Dow Coatings at Dow Chemical

Education

Bachelor of Arts from Smith College
2010 - 2013
MS/MBA from University of Michigan

More Information

Social Presence :

Prographics :

Exp : 12 Location : Seattle, Washington, United States Job Level : Mid-senior Designation : Director, Sustainability Solutions, Net Zero Carbon Products & Social Responsibility at Amazon
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Insights For Selling To Caitlin

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caitlin is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Caitlin

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Caitlin move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Caitlin take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Caitlin

Personality Compatibility


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