Calvin Tang is the Regional Director of Customer Experience at ROLLER, with an extensive background in customer success and sales at Orbus Software. A graduate of the University of Leicester with a Bachelor of Science, he is also a Certified Customer Success Manager, focusing on technology for the leisure and attractions industry.
He is particularly interested in the challenge of scaling customer success effectively, not just through high-touch service but by building smart, one-to-many programs to deliver impact.
Read the full overview →They enjoy working alone and do not rely on others very often. They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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