Camila Serna in

Camila Serna

Questioner · DISC type c
EVP, Global Head of Operations | Digital Business, Data and Analytics at Chubb
📍 New York, New York, United States

Camila Serna is a global digital insurance executive at Chubb, where she leads digital business operations, data, and analytics. She has deep expertise in strategy, product management, and innovation, driving growth through B2B2C partnerships. She holds a Master of Science in Operations Research and is fluent in Spanish, German, and English.

She is passionate about using technology and data to solve real-world problems and has been recognized as a leader in digital insurance. Camila actively supports environmental conservation through partnerships with organizations like National Geographic and fosters entrepreneurship by helping new ventures scale with insurance distribution partnerships.

An interesting fact: she co-authored "The Remittance Trust Trap: Revealing Hidden Vulnerabilities, " a report that introduced a new Sender Market Vulnerability Index.

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Experience
1 Years
Current Role
EVP, Global Head of Operations | Digital Business, Data and Analytics
Job Level
Leadership
Location
New York, New York, United States
Personality Overview

How Camila shows up

Systematic
Not Easily Convinced
Cautious & Analytical

They prefer to analyze every situation thoroughly.
 While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Priorities

Topics Camila cares about

Digital Transformation
Her entire career at Chubb has focused on growing the company's global digital business model through strategic partnerships and technology platforms like Chubb Studio.
AI in Insurance
She is involved in launching AI-powered products like Chubb Studio's personalized protection and speaks at events about the applications of Generative AI in the industry.
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Career

Work history

9-2025
EVP, Global Head of Operations | Digital Business, Data and Analytics
Chubb
11-2024 - 9-2025
EVP, Global Revenue Officer | Digital Business
Chubb
11-2024
EVP, Global Head of Digital Acceleration
Chubb
VP, Global Corporate Strategy
Chubb
AVP, Corporate Development
Chubb
In the press

Media appearances

Chubb's Camila Serna is writing the future of embedded insurance. Featured in Dig-In.com
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Education
2001 - 2002
MS
Weatherhead School of Management at Case Western Reserve University
1996 - 2000
Industrial Engineering
Universidad de Los Andes
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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