Carissa De Santis, PMP® in

Carissa De Santis, PMP®

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Chief Executive Officer & Co-Founder at ServiceBar AI
📍 Dallas-Fort Worth Metroplex, United States

Carissa is the CEO & Co-Founder of ServiceBar AI, leveraging 20+ years of experience transforming restaurant technology. A PMP®-certified graduate of the University of Central Florida, she has driven modernization and growth at TGI Fridays, Dickeys Barbecue, and BRIX Holdings. She was recognized as a finalist for the Dallas CIO of the Year ORBIE® Awards.

Outside of her executive role, Carissa is passionate about mentorship and advancing women in technology. She is actively involved in the DFW Alliance of Technology and Women (DFW*ATW) community and frequently serves as a keynote speaker for events focused on networking and professional growth, like Breaking Barriers Together.

Her career began in restaurant operations as a hostess, giving her a rare, ground-level understanding of the industry she now serves with AI technology.

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Experience
19 Years
Current Role
Chief Executive Officer & Co-Founder
Job Level
Leadership
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Carissa cares about

AI in Restaurants
As CEO of ServiceBar AI, she is building an AI-native operating system to solve labor shortages and manual processes for restaurants of all sizes.
Women in Technology
Actively promotes and speaks at events for organizations like DFW*ATW to support and build a strong community for women in the tech industry.
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Career

Work history

9-2025
Chief Executive Officer & Co-Founder
ServiceBar AI
5-2024 - 9-2025
Chief Technology Officer
LURIN
12-2021 - 5-2024
Chief Technology Officer - Corporate Office
BRIX Holdings
6-2019 - 12-2021
Chief Information Officer - Corporate Office
Dickey's Barbecue Restaurants, Inc.
1-2006 - 6-2019
Senior Director, IT / Project Manager / Ops Strategy
TGI Fridays
In the press

Media appearances

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Education
Bachelor of Science - BS
University of Central Florida
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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