Carolina Borja-Marcilla

Energizer
DISC Type : I

Project & Research Manager at Lumanity

New York City Metropolitan Area, United States

Overview

Carolina Borja-Marcilla is a Project and Research Manager at Lumanity with over a decade of experience in client relations, data analysis, and vendor management. She leverages her background in market research and a BS from Berkeley College to manage complex projects and deliver creative solutions for clients.

Carolina has a passion for developing and maintaining strong client relationships through consistent and clear communication. A key personal skill that supports this is her fluency in both Spanish and English, allowing her to connect with a broader range of stakeholders and clients.

Unique fact: She is fully bilingual, fluent in both Spanish and English.

Personality Overview

Big Picture Person

Enthusiastic

Believer

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are always positive and upbeat, so take their promises with a pinch of salt. They are friendly, approachable and love to make new connections.

Topics They Care About

Client Relations
Her profile highlights a passion for developing and maintaining strong client relationships to exceed expectations.
Research Logistics
Her current and past roles focus on the logistics of research projects, including budget and vendor management.
Data-driven Solutions
She has extensive experience in analyzing data and conducting market research to identify client needs and offer creative solutions.

Media Appearances

Carolina has no verified media appearances

Work History

3-2022
Project & Research Manager at Lumanity
2-2021 - 4-2022
Project & Research Logistics Manager at Cello Health
1-2018 - 2-2021
Qualitative Project Management Consultant at Freelance
9-2016 - 12-2017
Operations & Fieldwork Manager at Pulsar Platform
2-2015 - 9-2016
Operations & Fieldwork Manager at FACE

Education

BS from Berkeley College

More Information

Social Presence :

Prographics :

Exp : 15 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Project & Research Manager at Lumanity
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Insights For Selling To Carolina

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Do some small talk, ask them how things are going on their side
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid overloading them with too much detail
  • Avoid cutting into their flow
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carolina is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Carolina

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Carolina move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Carolina take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Carolina

Personality Compatibility


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