Carolina Fourastie in

Carolina Fourastie

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Jefa del servicio de atención al cliente at Grupo Corven
📍 Pilar, Provincia de Buenos Aires, Argentina

Carolina Fourastie is a customer experience and marketing leader with over 20 years of expertise in fostering client loyalty and acquisition. She has a proven history of managing large teams, including a contact center of 73 people, across the banking, retail, and service industries. She holds a degree from Universidad Escuela Argentina de Negocios.

Outside of her core corporate roles, Carolina is a Professional Ontological Coach, demonstrating a deep passion for personal and professional development. This focus on coaching likely informs her leadership style and her approach to understanding customer needs, blending professional expertise with a focus on human connection.

She has been recognized with annual awards for leading in both sales and customer service quality during her tenure at Citi.

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Experience
8 Years
Current Role
Jefa del servicio de atención al cliente
Location
Pilar, Provincia de Buenos Aires, Argentina
Personality Overview

How Carolina shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Carolina cares about

Customer Experience (CX)
Her entire career is dedicated to CX, leading teams to improve customer loyalty, retention, and service quality across multiple industries.
Large-Scale Leadership
She has extensive experience managing large and diverse teams, including supervising a contact center with 73 employees at Grupo DABRA.
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Career

Work history

2-2025
Jefa del servicio de atención al cliente
Grupo Corven
5-2024 - 1-2025
Jefa del servicio de atención al cliente
Distrinando S.A.
12-2022 - 6-2023
Gerente de Relaciones con el Cliente
Jazmín Chebar
7-2020 - 12-2022
Jefa de Atención al Cliente & CX
Grupo DABRA
1-2010 - 1-2014
Ejecurtiva de Cuentas Citiprority
Citi
In the press

Media appearances

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Education
2-2008 - 12-2011
Tecnicatura
Universidad Escuela Argentina de Negocios
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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