Cassie Hager

Initiator
DISC Type : Di

Customer Success Manager at SPS Commerce

United States

Overview

Cassie has no verified overview

Personality Overview

Friendly Challenger

Risk-Accepting

Conviction Driven

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Topics They Care About

Cassie has no verified topics they care about

Media Appearances

Cassie has no verified media appearances

Work History

9-2022
Customer Success Manager at SPS Commerce
1-2019 - 9-2022
Associate District Manager at ADP
12-2016 - 12-2018
Operations Manager at LA Fitness
1-2014 - 12-2016
Front Desk Assistant at University of Wisconsin-River Falls
4-2011 - 12-2016
Manager at JCPenney

Education

2012 - 2016
Health and Human Performance from University of Wisconsin-River Falls

More Information

Social Presence :

Prographics :

Exp : 15 Location : United States Job Level : Middle Designation : Customer Success Manager at SPS Commerce
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Insights For Selling To Cassie

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Focus on the big picture and the strategic value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cassie is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Cassie

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Cassie move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Cassie take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Cassie

Personality Compatibility


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