Catherine Zhou

Collaborator
DISC Type : is

Non Executive Director at Hang Seng Bank

United Kingdom

Overview

Catherine is the Global CIO for Wealth and Personal Banking at HSBC, where she leads technology and digital product delivery across global markets. An MBA graduate from Carnegie Mellon, she has deep expertise in digital transformation, innovation, and ventures from previous leadership roles at East West Bank and PwC. Colleagues describe her as action-driven and result-oriented.

She is deeply interested in the evolution of financial services through emerging technologies and has spoken on how Web3, tokenization, and blockchain can transform customer interactions and create new products. Her focus is on innovation while ensuring regulatory alignment to make new technologies safe for consumers.

She is fascinated with data center technologies, calling them the "lifeline of a CIO, " particularly in the area of sustainable and economical power supplies.

Personality Overview

Consensus Builder

Example Driven

Fair-minded

Win-win scenarios can appeal strongly to them.  They are more likely to go for proven solutions. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Digital Transformation
Her role centers on building a "digital first bank" and delivering world-class digital products and services for HSBC's 40 million wealth and banking customers.
Web3 & Tokenization
Actively discusses how technologies like tokenization and blockchain can be transformative for financial services, while making a clear distinction that "Web3 is not crypto. "
Data Center Innovation
Has a stated fascination with data center technologies, especially concerning sustainable and cost-effective power, viewing it as the lifeline of a CIO's operations.

Media Appearances

Catherine has no verified media appearances

Work History

11-2024
Non Executive Director at Hang Seng Bank
11-2022
General Manager: Global CIO, Wealth and Personal Banking at HSBC
12-2020 - 2-2023
Global Head of Venture, Digital Innovation & Partnership at HSBC
12-2021
Member of the Board of Advisors at Consensys
10-2017 - 12-2020
EVP Head of Consumer Bank at East West Bank

Education

1996 - 1998
MBA from Carnegie Mellon University - Tepper School of Business
1990 - 1994
MS from University of Science and Technology Beijing

More Information

Social Presence :

Prographics :

Exp : 12 Location : United Kingdom Job Level : Senior Designation : Non Executive Director at Hang Seng Bank
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Insights For Selling To Catherine

During A Call Or A Meeting

DO's

  • Use testimonials, case studies to show them why it is a low-risk, high-value decision
  • Be visibly appreciative of their actions during your interactions
  • Use phrases like ‘trust me when’, ‘your team will love’ etc.

DONT's

  • Don’t sound very transactional
  • Don’t push them to make decisions very fast, let them take their time
  • Don’t get into excessive details unless prompted

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Catherine is

  • Relationships can play a major role, followed by low risk and strong market validation.
  • Will you ever get a clear answer from Catherine

  • They are not very direct, and unlikely to say no to your face.

Insights For Deal Planning

    How fast (or slow) will Catherine move?

  • They can take their time to make decisions, even if they are constantly involved and friendly.
  • Can Catherine take some risk or not?

  • It is unlikely that they will take many risks.

You And Catherine

Personality Compatibility


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