Cecilia Abboud is a customer experience leader with over 15 years of experience, currently serving as the Head of Voice of the Customer at Grupo OMINT. With a background in marketing and analytics at Telecom Argentina, she is a Certified CEM Expert and a graduate of Pontificia Universidad Católica Argentina.
She is a proactive leader focused on building high-performing, interdisciplinary teams and has a strong record of leveraging data for strategic business management. Her career reflects a deep commitment to adapting to challenges with creativity and innovation.
Cecilia has participated in numerous international workshops on CX and data in the USA, Spain, and France, demonstrating her commitment to global best practices.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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