Cecilia Espinoza Aravena in

Cecilia Espinoza Aravena

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Jefe de Mantención y Retención de Clientes at Isapre Cruz Blanca
📍 Chile

Cecilia Espinoza Aravena is a Commercial Manager at Isapre Cruz Blanca with over eight years of national-level experience in contract management and customer retention. She has a background as a Commercial Engineer and has led teams of up to 50 professionals in the industrial, services, and mining sectors.

She is passionate about creating a strong sense of belonging within her teams, emphasizing comfortable work environments and company loyalty. Her professional interests include the strategies of major consumer brands like Procter & Gamble and Unilever, suggesting a focus on branding and market leadership.

Unique fact: Cecilia has successfully managed the budgets and cash flow for both medical centers and insurance offices, focusing on cost reduction and resource optimization.

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Experience
25 Years
Current Role
Jefe de Mantención y Retención de Clientes
Location
Chile
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Cecilia cares about

Team Leadership
Emphasizes creating a sense of belonging and leading teams in comfortable, supportive environments, fostering a strong company culture she calls "#Bupalovers".
Customer Retention
Her career includes key roles like "Head of Customer Maintenance and Retention," focusing on developing and implementing strategies to maintain service contracts.
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Career

Work history

9-2020
Jefe de Mantención y Retención de Clientes
Isapre Cruz Blanca
3-2016 - 9-2020
Supervisora de Mantención de Clientes Nacional
Isapre Cruz Blanca
9-2015 - 2-2016
Jefe de Centro Médico y Dental
Megasalud
1-2015 - 8-2015
Jefe de Oficina
Isapre Cruz Blanca
1-2014 - 8-2014
Jefe Servicios Generales
Red de Salud UC - Christus
In the press

Media appearances

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Education
2010 - 2012
Ingeniero Comercial
Universidad de Santiago de Chile
2002 - 2006
Ingeniero Ejecución en Recursos Humanos
Universidad Diego Portales
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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