Charles Koskovich

Energizer
DISC Type : I

Board Member at CXponent

Greater Houston, United States

Overview

Charles has no verified overview

Personality Overview

Believer

Imaginative

Big Picture Person

They are friendly, approachable and love to make new connections.  They are always positive and upbeat, so take their promises with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Charles has no verified topics they care about

Media Appearances

Charles has no verified media appearances

Work History

8-2025
Board Member at CXponent
8-2024 - 2-2026
CEO, Americas at Hemmersbach
9-2022 - 8-2024
Chief Operating Officer, TTEC Engage at TTEC
1-2017 - 8-2022
Chief Operating Officer at TELUS Digital
1-2016 - 1-2017
Division President / SVP, Global Customer Care at Xerox

Education

9-1987 - 8-1990
Bachelor of Business Administration (B.B.A.) from Metropolitan State University of Denver
2017 - 2017
Education details unavailable from Harvard Business School Executive Education

More Information

Social Presence :

Prographics :

Exp : 16 Location : Greater Houston, United States Job Level : N/A Designation : Board Member at CXponent
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Charles

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Charles take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Charles

Personality Compatibility


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