Charles Quaratiello

Energizer
DISC Type : I

Manager, Lab IT Operations at Blueprint Medicines

East Bridgewater, Massachusetts, United States

Overview

As the Manager of Lab IT Operations at Blueprint Medicines, Charles has demonstrated significant career growth, progressing internally from System Administrator and Help Desk Manager. His professional background is rooted in IT client and customer support, and he holds a CIW Web Foundations Associate certification.

He describes himself as goal-oriented, self-motivated, and driven.

Personality Overview

Informal

Enthusiastic

Big Picture Person

They are friendly, approachable and love to make new connections.  They are always positive and upbeat, so take their promises with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Lab IT Operations
He manages laboratory IT operations at Blueprint Medicines, a critical function supporting scientific research in a biopharmaceutical environment.
IT Service Management
His career progression from system administrator and help desk manager to his current role highlights a strong focus on improving and managing IT support services.
Career Progression
His resume shows a clear pattern of internal promotion and advancement at Blueprint Medicines, indicating a focus on professional growth and loyalty.

Media Appearances

Charles has no verified media appearances

Work History

3-2025
Manager, Lab IT Operations at Blueprint Medicines
1-2022 - 3-2025
Help Desk Manager at Blueprint Medicines
9-2018 - 1-2022
System Administrator at Blueprint Medicines
5-2017 - 9-2018
Client Support Engineer II at Coretelligent
6-2018 - 8-2018
Sr. Customer Support Engineer at Coretelligent

Education

2004 - 2008
Education details unavailable from John D O'bryant School of Math and Science

More Information

Social Presence :

Prographics :

Exp : 15 Location : East Bridgewater, Massachusetts, United States Job Level : Middle Designation : Manager, Lab IT Operations at Blueprint Medicines
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Charles

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Charles take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Charles

Personality Compatibility


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