Charles is the Chief Technology Officer and Chief Artificial Intelligence Officer at the U. S. Department of Veterans Affairs, focusing on modernizing digital products. A Harvard University graduate, he was instrumental in building the United States Digital Service and previously served as a Senior Advisor to the U. S. Chief Technology Officer.
He is deeply passionate about transforming how government delivers services to citizens by applying best practices from the technology sector. Charles has a background as a developer and product designer, creating web and mobile software like Preamp. fm prior to his extensive career in public service.
Charles helped lay the groundwork for the creation of the U. S. Digital Service while at the White House.
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