Chirag Heda in

Chirag Heda

Login to view DISC.
Director - Loyalty at Flipkart
📍 Bengaluru, Karnataka, India

Chirag Heda is the Director of Loyalty at Flipkart, focused on building premier value-first loyalty programs. With over 10 years of experience, he was part of the founding leadership team at Jupiter Money and has a strong background in product development, customer experience, and scaling consumer-tech businesses. He is an alumnus of S P Jain Institute of Management & Research.

Originally from Nagpur with roots in Rajasthan, Chirag grew up in Bangalore and considers himself a South Indian, preferring masala dosa and filter coffee. He is passionate about personal finance and helping people achieve their life goals through better savings and investment tools.

He was selected as a "Leader of Tomorrow" for the St. Gallen Symposium in Switzerland, representing India.

Read the full overview →
Experience
12 Years
Current Role
Director - Loyalty
Job Level
Mid-senior
Location
Bengaluru, Karnataka, India
Personality Overview

How Chirag shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Chirag cares about

Customer Loyalty Programs
As the Director of Loyalty at Flipkart, he is currently building what is described as "India’s premier value-first loyalty program".
Fintech Innovation
He was a founding leadership team member at Jupiter, where he led savings, investments, and rewards, shaping the product and go-to-market strategy from the ground up.
+5 more topics Login to view topics
Career

Work history

7-2024
Director - Loyalty
Flipkart
1-2023 - 5-2024
VP & Head of Category
Jupiter
5-2021 - 1-2023
Head of Customer Experience
Jupiter
11-2019 - 5-2021
Founding Leadership Team; Lead - Savings Account & Rewards
Jupiter
7-2018 - 10-2019
VP - Head Of New Categories & CX
NestAway Technologies Pvt Ltd
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2011 - 2013
PGDM
S P Jain Institute of Management & Research
2006 - 2010
Bachelor of Technology (B.Tech.)
National Institute of Technology Karnataka
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Flipkart Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Chirag. Free, 10 seconds.