Chris Taylor

Questioner
DISC Type : c

President at Key 2 Recovery

Solon, Ohio, United States

Overview

Chris Taylor is a seasoned technology executive, currently President at Key 2 Recovery. With a deep background as a CIO in the collections industry, he specializes in implementing large-scale IT systems to drive efficiency. He holds an MBA from Ohio University and a BS from the University of Pittsburgh.

He has a proven track record of managing large-scale operations, having previously overseen a division of over 400 employees with an annual IT budget of $3 million.

Personality Overview

Systematic

Price-Sensitive

Not Easily Convinced

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Collection Platforms
A frequent speaker at industry events like ARMTech on the future of collection software and has presented on platforms like Finvi's Velosidy.
AI in Collections
He recently participated in a webinar focused on the practical applications of ChatGPT and other large language models within the collections industry.
IT & Operations Alignment
Spoke at ARMTech on the importance of getting IT, Compliance, and Operations departments to work together effectively, a key theme in his leadership roles.

Media Appearances

Chris has no verified media appearances

Work History

9-2025
President at Key 2 Recovery
9-2023 - 9-2025
Chief Information Officer at Revenue Group
9-2019 - 9-2023
Controller and CIO at National Enterprise Systems, Inc.
7-2009 - 9-2019
Director of Operations and Technology at National Enterprise Systems, Inc.
10-2007 - 7-2009
IT Manager at National Enterprise Systems, Inc.

Education

2014 - 2015
Master of Business Administration (M.B.A.) from Ohio University
2001 - 2005
Bachelor of Science from University of Pittsburgh

More Information

Social Presence :

Prographics :

Exp : 18 Location : Solon, Ohio, United States Job Level : N/A Designation : President at Key 2 Recovery
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Chris

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Chris take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Chris

Personality Compatibility


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