Christian Gonzales

Observer
DISC Type : ic

Senior Customer Success Manager at Pendo.io

Richardson, Texas, United States

Overview

Christian has no verified overview

Personality Overview

Value Driven

Example Seeker

Curious

They are likely to ask many questions and look heavily for supporting information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Christian has no verified topics they care about

Media Appearances

Christian has no verified media appearances

Work History

8-2024
Senior Customer Success Manager at Pendo.io
5-2022 - 8-2024
Senior Customer Success Manager at Zendesk
7-2020 - 5-2022
Customer Success Manager - New England at AppDynamics
3-2020 - 7-2020
Team Lead - Commercial Renewals Account Manager at AppDynamics
4-2019 - 2-2020
Commercial Renewals Account Manager at AppDynamics

Education

Education details unavailable from Stephen F. Austin State University
Bachelor of Social Work from Stephen F. Austin State University, School of Social Work

More Information

Social Presence :

Prographics :

Exp : 12 Location : Richardson, Texas, United States Job Level : Middle Designation : Senior Customer Success Manager at Pendo.io
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Insights For Selling To Christian

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Help them realize that there is no personal risk in making this decision
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christian is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Christian

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Christian move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Christian take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Christian

Personality Compatibility


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