Christopher Augustin

Energizer
DISC Type : I

Technical Support Engineer at TransUnion

Brooklyn, New York, United States

Overview

Christopher Augustin is a Technical Support Engineer at TransUnion with a background in Computer Science from Brooklyn College. His expertise includes supporting SaaS platforms and managing client data integrations using XML, JSON, and CSV files, gained from his time at Recruitics.

He has early career experience in public sector technology, having completed internships with both the NYC Department of Education and the State of NY Metropolitan Transportation Authority.

Personality Overview

Imaginative

Relationship Oriented

Believer

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

SaaS Platform Support
Utilized a proprietary SaaS platform to assist client-facing teams with data issues, client integration, and troubleshooting processes in a previous role.
Client Data Integration
Has hands-on experience importing and managing client job data from technical file formats such as XML, JSON, and CSV.
Public Sector Tech
Completed technical internships at the NYC Department of Education and the State of NY Metropolitan Transportation Authority, showing exposure to public systems.

Media Appearances

Christopher has no verified media appearances

Work History

1-2025
Technical Support Engineer at TransUnion
9-2017 - 12-2024
Technical Support Specialist at Recruitics
9-2015 - 8-2017
Tech Intern at NYC Department of Education
7-2015 - 9-2015
MTA Tech Intern at State of NY Metropolitan Transportation Authority

Education

2010 - 2016
Bachelor of Science (BS) from Brooklyn College
Computer Science from Brooklyn College

More Information

Social Presence :

Prographics :

Exp : 10 Location : Brooklyn, New York, United States Job Level : Middle Designation : Technical Support Engineer at TransUnion
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Insights For Selling To Christopher

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Talk anecdotally about the customer experience that your product offers
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christopher is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Christopher

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Christopher move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Christopher take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Christopher

Personality Compatibility


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