Christopher Small

Observer
DISC Type : ci

Manager Administrative and Financial Systems at Penn Medicine Lancaster General Health

Lancaster, Pennsylvania, United States

Overview

Christopher is an experienced IT Leader with 25 years of expertise, primarily within the higher education and healthcare industries. His proficiency spans server management, virtualization, and networking. He holds an Associates Degree from YTI Career Institute and studied Business at Millersville University.

He shows a keen interest in the future of technology, having attended industry events like HPE Discover. Christopher values leveraging new communication tools to connect teams and has a professional interest in companies like VMware and Saint Josephs University.

His IT team was awarded the Presidents Award for their successful work in transitioning an entire school to a new location.

Personality Overview

Curious

Value Driven

Example Seeker

They ask a lot of questions and rely heavily on information and collaterals.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Healthcare IT
His career includes roles at Penn Medicine Lancaster General Health and the Pennsylvania College of Health Sciences, indicating a strong focus on this sector.
Higher Education Technology
Has a long track record in the higher education industry, holding senior IT positions at Saint Joseph's University and Pennsylvania College of Health Sciences.
IT Infrastructure
His background includes direct oversight of server administration, storage, networking, unified communications, and VDI Horizon environments.

Media Appearances

Christopher has no verified media appearances

Work History

6-2025
Manager Administrative and Financial Systems at Penn Medicine Lancaster General Health
1-2024 - 5-2025
Senior Director of Operations at Saint Joseph's University
10-2022 - 12-2023
Executive Director of Information Technology Services at Pennsylvania College of Health Sciences
4-2022 - 10-2022
Senior Director of Infrastructure Technology at Pennsylvania College of Health Sciences
8-2015 - 10-2022
Director of Infrastructure Technology at Pennsylvania College of Health Sciences

Education

Associate's Degree from YTI Career Institute
1993 - 1994
Business Administration and Management from Millersville University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 24 Location : Lancaster, Pennsylvania, United States Job Level : Middle Designation : Manager Administrative and Financial Systems at Penn Medicine Lancaster General Health
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Insights For Selling To Christopher

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Share testimonials from known people and give multiple examples of product value
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christopher is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Christopher

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Christopher move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Christopher take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Christopher

Personality Compatibility


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