Chuck Ruffennach in

Chuck Ruffennach

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IT Service Support Manager- Service Desk and Deskside Support at Federated Hermes
📍 Cranberry Township, Pennsylvania, United States

Chuck Ruffennach is an IT Service Support Manager at Federated Hermes, leading service desk and deskside support teams. Described as a smart and results-oriented leader, he focuses on collaborative problem-solving and technical assistance. He holds a Bachelor of Business Administration from Duquesne University, enhancing his strategic approach to IT support.

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Experience
19 Years
Current Role
IT Service Support Manager- Service Desk and Deskside Support
Job Level
Middle
Location
Cranberry Township, Pennsylvania, United States
Personality Overview

How Chuck shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Chuck cares about

IT Service Management
His career progression from Incident Manager to IT Service Support Manager at Federated Hermes showcases his deep expertise in this domain.
Team Leadership
He is passionate about leading his team and is described by colleagues as a smart, results-oriented leader with a personable demeanor.
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Career

Work history

4-2011
IT Service Support Manager- Service Desk and Deskside Support
Federated Hermes
1-2006 - 4-2011
Incident and Change Manager/ Service Support Team
Federated Hermes
In the press

Media appearances

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Education
8-1989 - 12-1992
Bachelor of Business Administration - BBA
Duquesne University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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