Ciana Booth

Energizer
DISC Type : I

Customer Success Manager at Upnotch

Greater Tucson Area, United States

Overview

Ciana Booth is a Customer Success Manager at Upnotch, leveraging her experience in stakeholder relations from her previous role as a Buyers Assistant at the University of Arizona BookStores. She holds a Bachelor of Science from the University of Arizona, where she was affiliated with the School of Art.


Her background includes working with academic and publishing partners to manage print, digital, and inclusive access course materials.

Personality Overview

Enthusiastic

Informal

Imaginative

They are friendly, approachable and love to make new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Customer Success
Her current role is Customer Success Manager at Upnotch, focusing on client satisfaction and support.
Stakeholder Relations
Developed experience managing relationships with professors, students, and publishers in her role at the University of Arizona BookStores.
Professional Mentorship
[Predicted] Her employment at Upnotch, a mentorship-focused community, suggests a strong interest in career development and professional guidance.

Media Appearances

Ciana has no verified media appearances

Work History

9-2024
Customer Success Manager at Upnotch
1-2020 - 2-2024
Buyers Assistant at University of Arizona BookStores
Hostess and Support Staff at Reilly Craft Pizza & Drink and Fentonelli's

Education

8-2019 - 12-2024
Bachelor of Science - BS from University of Arizona

More Information

Social Presence :

Prographics :

Exp : 5 Location : Greater Tucson Area, United States Job Level : Middle Designation : Customer Success Manager at Upnotch
URL has been copied!

Insights For Selling To Ciana

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ciana is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Ciana

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Ciana move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Ciana take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Ciana

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.