Cindy McLaughlin

Captain
DISC Type : SD

Vice President, Claims at NSM Insurance Brokers

Greater Philadelphia, United States

Overview

Cindy McLaughlin is a Vice President of Claims at NSM Insurance Brokers with 30 years of extensive experience in the Property & Casualty and Accident & Health insurance sectors. Colleagues describe her as exceptionally knowledgeable, professional, thorough, and passionate, highlighting her expertise in claims management, loss control, and litigation.

She values building strong professional relationships and enjoys celebrating successes with her colleagues. Cindy appreciates opportunities for her team to connect and reunite in person, underscoring the importance of camaraderie and team spirit in the workplace.

Her experience is uniquely comprehensive, spanning the Carrier, TPA, Broker, and Self-Insured Corporation levels of the industry.

Personality Overview

Planner & Achiever

Consummate Professional

Output-Driven

They are very professional in their approach and can weigh multiple perspectives together.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Insurance Claims Management
Possesses three decades of experience managing complex claims in Property & Casualty and Accident & Health insurance, with deep expertise in catastrophic loss handling and settlement negotiation.
Strategic Loss Control
Praised by clients for helping them achieve strategic objectives regarding loss control, leveraging her vast knowledge to provide valuable insights and quick responses.
Insurance Coverage Law
Stays current on legislative changes affecting the industry, such as sharing updates on Pennsylvania Senate Bills related to business interruption insurance claims.

Media Appearances

Cindy has no verified media appearances

Work History

Vice President, Claims at NSM Insurance Brokers

Education

Cindy has no verified education history

More Information

Social Presence :

Prographics :

Exp : N/A Location : Greater Philadelphia, United States Job Level : Senior Designation : Vice President, Claims at NSM Insurance Brokers
URL has been copied!

Insights For Selling To Cindy

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Let them know of potential risks but suggest mitigation methods alongside
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cindy is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Cindy

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Cindy move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Cindy take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Cindy

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.