Claire Waite in

Claire Waite

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Head of Digital & Experience at Bank Australia
📍 Greater Melbourne Area, Australia

Claire Waite is the Head of Digital & Experience at Bank Australia, where she has held several progressing roles in digital marketing. A graduate of Monash University with a Bachelor of Business, she is described by colleagues as ambitious, empathetic, and resourceful. She is focused on leading digital transformation and enhancing customer experience.

She is passionate about purpose-led organizations and the power of money to create positive social and environmental change. Claire actively champions progressive causes, including climate action, and is dedicated to building inclusive and accessible digital platforms that serve the community.

Claire led the team that won a gold Good Design Australia award for the complete redesign of the Bank Australia website.

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Experience
13 Years
Current Role
Head of Digital & Experience
Job Level
Mid-senior
Location
Greater Melbourne Area, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Claire cares about

Purpose-led Banking
Proud to work for a purpose-led bank, she frequently posts about money's power to create positive change and holds a certificate in values-based leadership.
Digital Experience
As Head of Digital & Experience, she led a complete, award-winning redesign and re-platforming of the Bank Australia website to improve user engagement.
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Career

Work history

7-2025
Head of Digital & Experience
Bank Australia
1-2022 - 7-2025
Senior Marketing Manager - Digital
Bank Australia
1-2019 - 1-2022
Digital & Campaigns Manager
Bank Australia
2-2017 - 1-2019
CRM Manager - Luxe Division
L'Oréal
5-2016 - 2-2017
Digital/CRM Project Manager (Contract)
Clarins Group
In the press

Media appearances

Designing a beautiful digital experience for Bank Australia. Featured in Paper Giant
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Education
2009 - 2012
Bachelor of Business (Marketing)
Monash University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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