Clare Bailey FISP, FIPM, MCIPS

Commander
DISC Type : D

Founder of Retail Reckoning Podcast at Retail Reckoning Podcast

Silves, Faro, Portugal

Overview

Clare Bailey, known as The Retail Champion, is a leading UK retail strategist with over 30 years of experience, including senior roles at M&S and SAP. An Engineer from Imperial College London, she now runs a consultancy, advises major brands, and hosts the "Retail Reckoning" podcast.

Outside of her direct professional work, Clare is a supportive parent who actively uses her extensive network to champion her sons entrepreneurial venture in creative digital media production. She is an avid follower of publications like the Financial Times and The Economist.

Unique fact: Clare serves as an Independent Panel Member for the GLO Compensation Scheme related to the Post Office Horizon IT Scandal, using her expertise to ensure fair compensation.

Personality Overview

Decisive

Candid & Clear

Strong-Willed

They like to move fast and expect the same from others.  They respond better to strong and respectful interactions. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

High Street Trends
As a trusted media voice, she frequently comments on high street trends, consumer behaviour, and the challenges facing UK retail, particularly around key trading periods like Christmas.
Independent Retail Success
She founded "Independent Retailer Month" and her consultancy focuses on helping independent retailers develop robust systems to become scalable and successful enterprises.
Professional Sales Standards
Through her board role at The Institute of Sales Professionals, she is dedicated to elevating retail sales skills and establishing it as a professional career path.

Media Appearances

Clare has no verified media appearances

Work History

9-2025
Founder of Retail Reckoning Podcast at Retail Reckoning Podcast
1-2025
Member Board of Directors at The Institute of Sales Professionals
4-2024
Independent Panel Member — GLO Compensation Scheme (Post Office Horizon IT Scandal) at The Retail Champion
8-2010
Founder at The Retail Champion
4-2023
Managing Consultant - UKSPF for WLDC Business Support at West Lindsey District Council

Education

1993 - 1994
Engineer’s Degree from Imperial College London
1986 - 1991
Education details unavailable from Queen Elizabeth's Grammar School Horncastle

More Information

Social Presence :

Prographics :

Exp : 18 Location : Silves, Faro, Portugal Job Level : Leadership Designation : Founder of Retail Reckoning Podcast at Retail Reckoning Podcast
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Insights For Selling To Clare

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Be respectful but crisp
  • Objectively showcase the impact that your product creates

DONT's

  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Clare is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Clare

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Clare move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Clare take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Clare

Personality Compatibility


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