Claudia DeLaCruz in

Claudia DeLaCruz

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Branch Manager at Flagstar Bank
📍 Hewlett, New York, United States

Claudia DeLaCruz is a dynamic Branch Manager at Flagstar Bank with an extensive background in the New Jersey banking sector, holding an MBA from Walden University. She focuses on business development and empowering local communities. People who have worked with her often describe her as dependable, committed, and a passionate leader.

Outside of her professional role, Claudia is deeply committed to community engagement. She has been actively involved with local business organizations, including hosting events on financial safety. She values leadership development, particularly for women, and appreciates exceptional customer service, seeing it as a key differentiator.

She has presented to the New Jersey Association of Women Business Owners on online banking and selling safety tips.

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Experience
19 Years
Current Role
Branch Manager
Job Level
Middle
Location
Hewlett, New York, United States
Personality Overview

How Claudia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Claudia cares about

Community Banking
Her entire career is focused on helping local communities and business owners with their financial needs, emphasizing a relationship-first approach over fees.
Small Business Support
She has a proven track record of providing resources and support to business owners, including hosting educational events on topics like online financial safety.
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Career

Work history

11-2023
Branch Manager
Flagstar Bank
10-2014 - 9-2023
Business Development Officer & Branch Manager
BCB Community Bank
11-2005 - 10-2014
Branch Operations Manager
Santander Bank, N.A.
SERVICE MANAGER
TD - Hudson United Bank
Personal Banking Rep/Teller
Valley National Bank
In the press

Media appearances

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Education
Master of Business Administration - MBA
Walden University
2014 - 2018
Bachelor of Science - BS
William Paterson University of New Jersey
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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