Claudia Feria

Doer
DISC Type : ds

Representante del servicio de atención al cliente at Petroprix

Sevilla y alrededores, Spain

Overview

Claudia Feria is a customer service representative at Petroprix with experience in the fuel station industry, having previously worked for Repsol. She is skilled in direct customer support, sales, and station operations. She holds a Diploma of Education from Universidad CEU San Pablo.

Claudia shows a keen interest in corporate social responsibility and sustainability initiatives. She has publicly expressed appreciation for projects that give new life to recycled materials, highlighting her support for environmental consciousness within large companies.

She was the recipient of a special bag confeccionado from the recycled uniforms of refinery workers in Peru.

Personality Overview

Deliberate Doer

Strategic Planner

Fast-paced

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Customer Service
Her entire career, including current and past roles at Petroprix and Repsol, has been focused on customer-facing and support positions within fuel stations.
Fuel Station Operations
Her experience at Repsol included a wide range of responsibilities like sales, inventory management, and cash closing, showing a deep understanding of station logistics.
Corporate Sustainability
She shared her appreciation for a sustainable initiative involving a bag made from recycled company uniforms, indicating a personal interest in corporate responsibility.

Media Appearances

Claudia has no verified media appearances

Work History

3-2025
Representante del servicio de atención al cliente at Petroprix
1-2024 - 2-2025
Expendedora de gasolinera at Repsol
6-2023 - 11-2023
Expendedora de gasolinera at Repsol

Education

9-2008 - 6-2011
Diploma of Education from Universidad CEU San Pablo

More Information

Social Presence :

Prographics :

Exp : 2 Location : Sevilla y alrededores, Spain Job Level : N/A Designation : Representante del servicio de atención al cliente at Petroprix
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Insights For Selling To Claudia

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudia is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Claudia

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Claudia move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Claudia take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Claudia

Personality Compatibility


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