Claudia Rivera in

Claudia Rivera

Observer · DISC type ci
Managing Director at Zenline Contact Center
📍 Guadalajara, Jalisco, Mexico

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
25 Years
Current Role
Managing Director
Job Level
Mid-senior
Location
Guadalajara, Jalisco, Mexico
Personality Overview

How Claudia shows up

Assertive
Value Driven
Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Priorities

Topics Claudia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2023
Managing Director
Zenline Contact Center
1-2022 - 5-2023
Engineering Lead
Altimetrik
8-2010 - 12-2021
Project Manager
hp
9-2007 - 8-2009
Project Lead, Business Analyst and Support Analyst
TCS
9-1999 - 8-2007
Software Test Engineer and Test Lead
IBM
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Computer Systems
Universidad Cuauhtémoc
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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