Claudio Nieto

Examiner
DISC Type : cs

CIO Pacific at ISS Facility Services Australia and New Zealand

Sydney, New South Wales, Australia

Overview

As CIO for the Pacific region at ISS Facility Services, Claudio Nieto leads the technology strategy across Australia and New Zealand. He is focused on executing a multi-year digital roadmap, with key priorities in AI, cybersecurity, and digital transformation to drive business growth and operational excellence.

He is a frequent attendee and speaker at industry events like the Gartner CIO Leadership Forum and the ISS Pacific Leadership Conference, where he collaborates with colleagues on innovation and strategy.

Personality Overview

Process Oriented

Tough To Convince

Overcautious

Being observant comes to them naturally.  They are quite aware of their needs and limitations, so they are unlikely to over-promise. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Digital Transformation
He is responsible for unveiling and executing the ISS Digital Roadmap and a three-year strategic plan for the Pacific region.
AI & Innovation
He is actively exploring and sharing the company's initiatives in AI and Generative AI, and tracks the latest innovation trends.
Cybersecurity
Considers cybersecurity a pivotal topic, which he has presented on at company leadership conferences.

Media Appearances

Claudio has no verified media appearances

Work History

10-2023
CIO Pacific at ISS Facility Services Australia and New Zealand
11-2018 - 10-2023
CIO Australia & New Zealand at DB Schenker
5-2011 - 11-2018
IT PMO Manager at DB Schenker
1-2007 - 4-2011
IT Applications Manager at DB Schenker

Education

Claudio has no verified education history

More Information

Social Presence :

Prographics :

Exp : 19 Location : Sydney, New South Wales, Australia Job Level : Leadership Designation : CIO Pacific at ISS Facility Services Australia and New Zealand
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Insights For Selling To Claudio

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudio is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Claudio

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Claudio move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Claudio take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Claudio

Personality Compatibility


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