Colette Casey in

Colette Casey

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Customer Experience Director at London North Eastern Railway
📍 St Albans, England, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
25 Years
Current Role
Customer Experience Director
Job Level
Mid-senior
Location
St Albans, England, United Kingdom
Personality Overview

How Colette shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Colette cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2024
Customer Experience Director
London North Eastern Railway
9-2021 - 8-2024
Customer and Commercial Director
CrossCountry Trains
3-2019 - 9-2021
Head Of Customer Experience
Groupe Renault
9-2014 - 2-2019
Senior Brand Communications Manager
Groupe Renault
10-2010 - 9-2014
Sales Area Manager
Vauxhall Motors Ltd
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2002 - 2004
MSc
University of South Wales
2000 - 2001
Diploma
CIM | The Chartered Institute of Marketing
1999 - 2000
Advanced Level
CIM | The Chartered Institute of Marketing
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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