Cory Burns

Observer
DISC Type : ic

Vice President Operations at Office Practicum

Greater Indianapolis, United States

Overview

Cory Burns is the Vice President of Operations at Office Practicum, where he leverages extensive experience in team leadership, strategic execution, and customer-focused operations. His career includes several leadership roles at Cloud 9 Software, demonstrating a consistent focus on customer onboarding, operations, and retention. He holds a Bachelor of Business Administration from Morehead State University.

Cory has expressed a keen interest in local community development and innovation. He is particularly excited about contributing to and being a part of the growing technology landscape in Indianapolis.

He has a proven track record of leading teams through periods of significant growth and change.

Personality Overview

Example Seeker

Assertive

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.

Topics They Care About

Customer Operations
His career progression from Director to VP across customer onboarding, operations, and retention roles highlights his focus on the entire customer lifecycle.
Team Leadership
Recognized for department leadership and global team building, he has publicly announced hiring for key roles to support continued business growth.
Strategic Execution
A core professional skill listed in his profile, demonstrated by his advancement to executive operational roles at multiple software companies.

Media Appearances

Cory has no verified media appearances

Work History

4-2024
Vice President Operations at Office Practicum
10-2023 - 4-2024
Vice President of Customer Retention at Office Practicum
1-2022 - 10-2023
Vice President of Customer Operations at Cloud 9 Software
5-2021 - 1-2022
Director, Customer Operations at Cloud 9 Software
11-2020 - 5-2021
Director of Customer Onboarding at Cloud 9 Software

Education

2001 - 2006
Bachelor of Business Administration - BBA from Morehead State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Indianapolis, United States Job Level : Senior Designation : Vice President Operations at Office Practicum
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Insights For Selling To Cory

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cory is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Cory

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Cory move?

  • They like to analyze well and then make their decisions.
  • Can Cory take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Cory

Personality Compatibility


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