Courtney Cerdena, MS

Trailblazer
DISC Type : DI

Sr. Director of IT Solution Delivery at Exact Sciences

Waunakee, Wisconsin, United States

Overview

Courtney Cerdena is a strategic technology executive and the Sr. Director of IT Solution Delivery at Exact Sciences. With a Master of Science in Organizational Leadership and Change, she specializes in transforming complex organizations through agile frameworks, modernized governance, and data-driven operating models. People who have worked with her describe her as collaborative, engaging, and resilient.

Outside of her corporate leadership roles, Courtney is actively involved in her community, supporting causes like the American Cancer Society. Her posts suggest a focus on team building and celebrating collective achievements, both within her company and in charitable efforts. She also dedicates time to mentoring and developing talent.

She successfully implemented a quarterly planning process at a previous company where many others had failed.

Personality Overview

Assertive

Informal

Friendly But Fast

They do not mind taking risks and can make hard decisions, if necessary.  They are more likely to be open to unproven but exciting technologies. They respond better to a combination of speed and relationship.

Topics They Care About

Agile Transformation
Her career has focused on leading enterprise-wide agile strategy and adoption at companies like The Hershey Company and WEA Trust.
IT Solution Delivery
As Sr. Director at Exact Sciences, her primary focus is leading a cross-functional organization to deliver enterprise-wide technology solutions.
Portfolio Governance
She has extensive experience building and maturing delivery frameworks, PMOs, and governance models to align technology investments with corporate priorities.

Media Appearances

Courtney has no verified media appearances

Work History

1-2024
Sr. Director of IT Solution Delivery at Exact Sciences
8-2023 - 2-2024
Sr. Manager of Agile Strategy and Delivery at The Hershey Company
6-2022 - 8-2023
Director of Agile Program Delivery at DataLink Software
1-2021 - 6-2022
Director of Agile Delivery at WEA Trust
9-2019 - 1-2021
Manager of IT Project Management Office at WEA Trust

Education

3-2022 - 5-2024
Master of Science - MS from Edgewood University
9-2006 - 12-2010
Bachelor of Business Administration - BBA from University of Wisconsin-Eau Claire

More Information

Social Presence :

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Exp : 7 Location : Waunakee, Wisconsin, United States Job Level : Senior Designation : Sr. Director of IT Solution Delivery at Exact Sciences
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Insights For Selling To Courtney

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Ask them for a lunch or coffee once some rapport has been established
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtney is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Courtney

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Courtney move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Courtney take some risk or not?

  • They can take risks if necessary.

You And Courtney

Personality Compatibility


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