Courtney Hakim

Enthusiast
DISC Type : i

K-12 Customer Success Manager and Content Developer at Mango Languages

Sterling Heights, Michigan, United States

Overview

Courtney has no verified overview

Personality Overview

Non-Confrontational

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Courtney has no verified topics they care about

Media Appearances

Courtney has no verified media appearances

Work History

8-2020
K-12 Customer Success Manager and Content Developer at Mango Languages
8-2014 - 8-2020
Elementary School Teacher at Dearborn Public Schools

Education

2018 - 2020
Master of Arts - MA from Central Michigan University
9-2008 - 12-2013
Bachelor of Science - BS from Wayne State University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Sterling Heights, Michigan, United States Job Level : Middle Designation : K-12 Customer Success Manager and Content Developer at Mango Languages
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Insights For Selling To Courtney

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtney is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Courtney

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Courtney move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Courtney take some risk or not?

  • They can take some low-probability risks if needed.

You And Courtney

Personality Compatibility


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