Craig Sparkes in

Craig Sparkes

Researcher · DISC type Cs
Group Head of Infrastructure at ZEDRA Group
📍 Welwyn Garden City, England, United Kingdom

Craig Sparkes is the Group Head of Infrastructure at ZEDRA Group, an experienced IT leader with a focus on system improvement and identifying new trends. He has a background in Business Strategy and holds an ITIL v4 Foundation certification, driving his teams to achieve perfection and lead the way in their industry.

Outside of his technology career, Craig has a notable background in law enforcement, having served as a Special Constable with the Hertfordshire Constabulary. This experience reflects a deep-seated interest in community service. He is also interested in the International Motorcycling Federation (FIM).

Unique fact: He has direct experience as a volunteer police officer, serving as a Special Constable.

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Experience
19 Years
Current Role
Group Head of Infrastructure
Job Level
Mid-senior
Location
Welwyn Garden City, England, United Kingdom
Personality Overview

How Craig shows up

Perfectionist
Self-Disciplined
Soft Communicator

Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Priorities

Topics Craig cares about

IT Infrastructure
As the Group Head of Infrastructure, he is responsible for the company's core technology backbone and has been promoted multiple times within this function at ZEDRA.
System Improvement
He has a specific skillset for spotting trends and finding faults in systems, with a primary focus on continuous improvement to keep the company ahead.
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Career

Work history

1-2026
Group Head of Infrastructure
ZEDRA Group
7-2025
Interim Group Head of Infrastructure
ZEDRA Group
2-2024 - 7-2025
IT Infrastructure Manager
ZEDRA Group
11-2021 - 4-2024
Special Constable
Hertfordshire Constabulary
4-2021 - 2-2024
IT Manager
Mercer & Hole
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-2004 - 8-2006
Btec for IT Practitioners
North Hertfordshire College
2014 - 2014
Business Strategy
City St George’s, University of London
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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