Curtis Kopf in

Curtis Kopf

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Group Vice President, Global Customer Experience at Insulet Corporation
📍 Seattle, Washington, United States

Curtis Kopf is the Group Vice President of Global Customer Experience at Insulet, with a history of pioneering digital and customer transformations at major brands like REI, Amazon, and Microsoft. Educated at Brown University and Johns Hopkins, people describe him as a "visionary" and "goal-oriented" leader who champions a "customer first" approach.

Outside of work, Curtis is passionate about community service, serving on boards for SOUND Behavioral Health and Big Brothers Big Sisters of America. He and his wife are involved with supporting women cancer survivors through Team Survivor Northwest and share a passion for mountain climbing.

Interesting fact: While at Alaska Airlines, his team built an award-winning mobile app named the best travel app in America by Fortune in 2015.

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Experience
15 Years
Current Role
Group Vice President, Global Customer Experience
Job Level
Senior
Location
Seattle, Washington, United States
Personality Overview

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Priorities

Topics Curtis cares about

Customer Experience
His entire career is built on leading customer experience and digital transformation for major brands like REI, Amazon, and now Insulet, a medical device company.
Digital Innovation
He has a track record of building industry-leading digital platforms, including award-winning mobile apps at Alaska Airlines and achieving a "Genius" ranking from Gartner at REI.
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Career

Work history

11-2023
Group Vice President, Global Customer Experience
Insulet Corporation
1-2022
Public Company Board Member, Nomination & Governance Committee Chair
Nature's Sunshine, Public Health & Wellness Company
1-2022
Public Company Board Member, Nomination & Governance Committee Chair
NSP
2-2021 - 11-2023
Chief Experience Officer (Interim Chief People Officer, July '22 - April '23)
REI
9-2018 - 2-2021
Senior Vice President, Chief Digital Officer
REI
In the press

Media appearances

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Education
1991 - 1993
MA
The Johns Hopkins University
1983 - 1987
Bachelors
Brown University
1-2026 - 12-2026
Part-time Fellow
University of Chicago
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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