Cynthia Jackson, PMP -- Retired

Energizer
DISC Type : I

CEO | President | Operations Director | Project Manager at Cyndot, LLC

Atlanta Metropolitan Area, United States

Overview

Cynthia is a dynamic operations professional with extensive experience managing multi-unit and franchise relations for major brands like IHOP, McDonalds, and Pizza Hut. A certified PMP and Lean/Six Sigma Black Belt from Langston University, she now runs her own management consulting firm, Cyndot, LLC, focusing on operational improvements. People who have worked with her describe her as intelligent and a quick problem-solver.

Based on her interests, Cynthia appears to be drawn to organizations with strong values and community focus, such as Chick-fil-A and Family Christian. This suggests a personal alignment with businesses that operate on a foundation of clear principles.

She has held P&L accountability for over 200 restaurants and managed teams of over 1, 400 employees.

Personality Overview

Believer

Relationship Oriented

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are really good at seeing what the long-term impacts of their decisions could be. They are friendly, approachable and love to make new connections.

Topics They Care About

Franchise Operations
Managed operations for hundreds of franchised restaurants at both IHOP and McDonald's, overseeing dozens of franchisees across multiple states.
Operational Efficiency
Specializes in continuous improvement, profitability, and holds a Lean/Six Sigma Black Belt, indicating a deep focus on streamlining complex operations.
Large-Scale Leadership
Has a proven track record of team building and leadership, having previously supervised over 1, 400 employees in a multi-unit territory.

Media Appearances

Cynthia has no verified media appearances

Work History

4-2007
CEO | President | Operations Director | Project Manager at Cyndot, LLC
2-2003 - 2-2007
Regional Director at IHOP
1-1997 - 11-2002
Senior Operations Director at McDonald's Corporation
1-1994 - 1-1997
Operations Team Leader | General Manager at Host Marriott Services
9-1983 - 1-1994
Market | District Manager at PEPSICO- PIZZA HUT DIVISION

Education

B.S. from Langston University

More Information

Social Presence :

Prographics :

Exp : 42 Location : Atlanta Metropolitan Area, United States Job Level : Leadership Designation : CEO | President | Operations Director | Project Manager at Cyndot, LLC
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Insights For Selling To Cynthia

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Be friendly and entertaining in your conversation
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cynthia is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Cynthia

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Cynthia move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Cynthia take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Cynthia

Personality Compatibility


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