Daama is a Senior ServiceNow Platform Developer at Bank of America with extensive experience in ITOM, CMDB, CSDM, IRM, ITBM, Discovery, SPM, SAM, APM, EA, and GRC. Their career highlights include significant contributions to ServiceNow platform development. Daama earned a Bachelor of Computer Science from Acharya Nagarjuna University and a Master of Computer Applications from Osmania University.
Daama is certified in ITIL V4 Foundation and as a ServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery). They have also worked at Infosys, Wipro, and Aceteq Web Services Pvt Ltd.