Dagon Dantas

Energizer
DISC Type : I

Fraud Operations Specialist at Bitso

Natal, Rio Grande do Norte, Brazil

Overview

Dagon is a Fraud Operations Specialist at Bitso, focusing on crypto and fintech. His expertise includes SQL, GraphQL, API, blockchain, and risk analysis. Educated at the Universidade Federal do Rio Grande do Norte, he is recognized by colleagues as a fast learner and quick problem-solver. He holds a C2 proficiency certificate in English.

His journey into technology began as a teenager, experimenting with HTML and CSS. Before fully committing to his tech career, Dagon paused his pursuits to help with his familys restaurant, giving him a unique background in gastronomy before he transitioned into software development and fraud prevention.

He made a significant career pivot from gastronomy to become a fraud specialist in the cryptocurrency industry.

Personality Overview

Believer

Full Of Energy

Relationship Oriented

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are people oriented, friendly and like creating new connections. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Crypto Fraud Prevention
His current role involves protecting users from complex fraud like account takeovers and scams in the crypto space at Bitso, a fintech company.
Backend Development
Previously worked as a Software Developer using Elixir, Phoenix, and Ruby on Rails, contributing to a cross-functional team at an investment company.
Career Transition
He successfully transitioned from the gastronomy industry, where he helped with his family's restaurant, into a specialized technology role.

Media Appearances

Dagon has no verified media appearances

Work History

10-2025
Fraud Operations Specialist at Bitso
6-2024 - 11-2025
Customer Support Team Lead | Fraud Protection - Bitso at Teleperformance
5-2023 - 5-2024
Software Developer | Elixir - Phoenix | Ruby on Rails | PostgresSQL at Magnetis Investimentos
3-2021 - 5-2022
Customer Support Team Lead | Dispute - Shopee at Teleperformance
3-2020 - 3-2021
Subject Matter Expert - Uber at Teleperformance

Education

1-2019 - 4-2022
Bacharelado from Universidade Federal do Rio Grande do Norte
1-2012 - 12-2014
Curso Superior de Tecnologia (CST) from Universidade Potiguar

More Information

Social Presence :

Prographics :

Exp : 5 Location : Natal, Rio Grande do Norte, Brazil Job Level : Junior Designation : Fraud Operations Specialist at Bitso
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Insights For Selling To Dagon

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Share some stories about how you you have helped people in similar positions succeed
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dagon is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Dagon

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dagon move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Dagon take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Dagon

Personality Compatibility


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