Daiva Talp in

Daiva Talp

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SVP of Client Services at Teleperformance
📍 Kaunas District Municipality, Kaunas, Lithuania

Daiva Talp serves as the SVP of Client Services at Teleperformance, specializing in leadership, contract negotiation, and Business Process Outsourcing. A certified Scrum Product Owner, she excels at managing international accounts and is described by colleagues as results-oriented, knowledgeable, and loyal.

Passionate about building strong, trust-based relationships, Daiva is a multilingual professional who thrives on turning complex needs into simple solutions. She focuses on delivering precision and impact, fostering team unity, and ensuring operational clarity in multicultural environments.

Daiva earned two bachelors degrees simultaneously, graduating from both the Institute of Management and Law and Finlands Joensuu Business School as an exchange student.

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Experience
25 Years
Current Role
SVP of Client Services
Job Level
Leadership
Location
Kaunas District Municipality, Kaunas, Lithuania
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Daiva cares about

Client Relationship Building
Her professional summary highlights a passion for building strong, trust-based client relationships and ensuring exceptional service at every stage of collaboration.
Business Process Outsourcing (BPO)
This is a core skill listed in her experience at Teleperformance, reflecting her deep expertise in the outsourced customer experience management industry.
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Career

Work history

1-2024
SVP of Client Services
Teleperformance
8-2020 - 1-2024
Global Account Manager
Majorel
2-2016 - 3-2019
Key Account Manager
Majorel
9-2014 - 1-2016
Executive Assistant to the Country Director Estonia/Romania
Arvato Services Estonia OÜ
12-2012 - 8-2014
International Service Delivery Manager
Arvato Services Estonia OÜ
In the press

Media appearances

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Education
1992 - 1996
bachelor
Institute of Management and Law
1992 - 1996
bachelor
Joensuu Business School
1992
Education details unavailable
Marijampolės secondary school
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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