Daniel Durham

Observer
DISC Type : ci

Managing Director at Slalom

Charlotte Metro, United States

Overview

Daniel is a Managing Director at Slalom with over 25 years of experience in financial services, specializing in customer strategy, digital technologies, and analytics. A graduate of UNC-Chapel Hill and Queens University, he helps leading companies drive growth and create competitive advantages. Colleagues describe him as being very smart and driven.

Outside of his direct professional focus, Daniel shows a keen interest in developments in aviation and engineering. He recently celebrated the achievements of the Virginia Tech team in a global Design/Build/Fly competition, highlighting an appreciation for technical innovation and competitive design.

He was recently involved in a project where Slalom, working with Google Cloud, helped Sionic launch an AI-powered fraud detection system.

Personality Overview

Curious

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Banking Personalization
Shared a whitepaper he co-branded with American Banker on using hyper-personalization and AI-powered solutions to transform customer experiences in banking.
AI in Payment Security
Highlighted Slalom's work with Google Cloud to launch an AI-powered fraud detection system for Sionic, enabling safer, real-time transactions.
Financial Services Strategy
His career is focused on helping financial institutions develop new customer strategies, experiences, and value propositions to drive sustainable growth.

Media Appearances

Daniel has no verified media appearances

Work History

11-2022
Managing Director at Slalom
12-2019 - 11-2022
Partner, Financial Services Digital Strategy at EY
4-2016 - 12-2019
Managing Director at Novantas (Now Curinos)
12-2004 - 3-2016
Managing Director, Global Financial Services Industry Lead at North Highland
7-2003 - 12-2004
Marketing / Consumer Banking Strategy at Bank of America

Education

BSBA from The University of North Carolina at Chapel Hill
MBA from McColl School of Business, Queens University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Charlotte Metro, United States Job Level : Mid-senior Designation : Managing Director at Slalom
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Insights For Selling To Daniel

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Build rapport, it will come handy to handle hard questions later
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Daniel is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Daniel

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Daniel move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Daniel take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Daniel

Personality Compatibility


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