Daniela Trifone

Inquirer
DISC Type : dc

Head of CRM and Customer Marketing at Marks and Spencer

London, England, United Kingdom

Overview

Daniela has no verified overview

Personality Overview

ROI Conscious

Hard To Convince

Judgemental

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Daniela has no verified topics they care about

Media Appearances

Daniela has no verified media appearances

Work History

10-2021
Head of CRM and Customer Marketing at Marks and Spencer
6-2019 - 10-2021
Head of Digital Marketing Operations & CRM transformation at BT
8-2016 - 6-2019
Senior Programme Manager - Optimisation, Personalisation and Decisioning Data Transformation at BT
12-2014 - 7-2016
Omni-channel Optimisation Manager at Dixons Carphone
3-2011 - 12-2014
Digital Marketing Cloud - senior consultant at Adobe Systems

Education

2001 - 2004
Design from Politecnico di Milano

More Information

Social Presence :

Prographics :

Exp : 17 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of CRM and Customer Marketing at Marks and Spencer
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Insights For Selling To Daniela

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Daniela is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Daniela

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Daniela move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Daniela take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Daniela

Personality Compatibility


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