Danny F.
📍 United States
Danny Friedlander is a key figure at World Connection, a global business process outsourcing (BPO) provider with centers in the U. S. and Guatemala. His company specializes in customer service and back-office solutions, earning global recognition for its outsourcing partnerships and innovative, people-focused call center designs.
His companys Guatemala City facility was awarded #1 in the world for Best Call Center Design by ContactCenterWorld. com.
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United States
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Priorities
Topics Danny cares about
Outsourcing Partnerships
His company was ranked #2 in the world for its long-term, collaborative outsourcing partnership with Quicken, demonstrating a focus on building strong client relationships.
Call Center Design
World Connection was awarded first place globally for its Guatemala City call center design, which is built around themes intended to enhance the employee experience.
Career
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Education
2019 - 2023
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